Grey Street Hotel, Newcastle upon Tyne

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About the Hotel

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

Perfect

8.4

8.8

/10

3.7

“The hotel is perfectly situated in the vibrant city center.”view full review

Rooms

Grey Street Hotel offers 49 contemporary en-suite rooms, each showcasing distinctive Georgian character along with modern finishes. Rooms include Standard Hotel Rooms, Deluxe Rooms, and exclusive Junior Suites equipped with mini-fridges and added comforts like robes and slippers. The high ceilings and large sash windows enhance the charm while providing bright and airy living spaces.

Dining

Leila Lily's, the on-site award-winning Rosette bar and restaurant, serves an extensive menu that caters to diverse palates. Open Sunday to Thursday from midday to 8 PM and extended hours on weekends, the restaurant offers elegant main courses and delicately assembled desserts. The floral bar features an array of cocktails, wines, and premium champagnes, ensuring guests have quality refreshment in a stylish environment.

Business

The hotel accommodates business travelers with three private meeting rooms suitable for gatherings of 12 to 18 people. Each room is fully equipped with plasma screens, BOSE sound systems, and dimmable lighting for a productive environment. Customized meeting packages are available to tailor the setting for specific events.

Wellness

The City Retreat, the onsite beauty salon, provides a range of treatments designed to enhance relaxation and wellness. Located in the hotel's lower ground floor, the salon boasts three treatment rooms and a nail bar, making it a serene escape within the urban setting. Guests can pair treatments with bites and cocktails from Leila Lily's, optimizing their self-care experience.

Location

Situated on the iconic Grey Street, Grey Street Hotel offers immediate access to Newcastle's vibrant city center. Guests are steps away from a variety of pubs, bars, and eateries, making it convenient for exploring local culture and nightlife. The hotel is within a five-minute walk from Central Station, providing easy transportation options.

Highlights

Dining: award-winning Rosette restaurant

Business: private meeting rooms with BOSE systems

Wellness: City Retreat beauty salon

Location: iconic Grey Street in Newcastle

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

8 m²

1 Double bed

Shower

Heating

room details

Standard Twin Room

2 persons

10 m²

2 Single beds

Shower

Heating

room details

Deluxe Junior Suite

2 persons

33 m²

1 King-size bed

Shower

Coffee machine

room details

Deluxe Double Room

2 persons

12 m²

1 King-size bed

Shower

Heating

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Delicious Breakfast Experience

“The breakfast served in the elegantly decorated restaurant was simply good. I had the French toast, excellent and absolutely scrumptious. It set a great tone for the day's adventures!” view full review

Charming and Spacious Room

“I was thrilled with my room on the 5th floor, spacious, clean, and maintained many of the original features of the hotel, truly adding charm to my stay. The room contained all the amenities I needed for a comfortable experience.” view full review

Nice Bathroom Amenities

“The bathroom was a nice size and featured high-quality White Company toiletries, which enhanced my bathing experience. It made my stay feel luxurious every time I used it.” view full review

Comfy Bed for Great Sleep

“The bed in my room was extremely comfortable, nice for a good night's sleep. I appreciated the fluffy towels and the cozy atmosphere it provided, making it a peaceful retreat after a busy day.” view full review

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Luggage storage
Allergy-free rooms
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access

Guest Parking

Electric kettle

Services

Pet amenities available
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast

Business

Business centre
Fax/Photocopying

Children

Cots

Spa & Leisure

Spa & wellness centre
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Free Wi-Fi in rooms
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
CD player

Room decor

Carpeted floor

Location

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

Map view

2-12 Grey Street, Newcastle upon Tyne, United Kingdom, NE1 6EE

City landmarks

Bridge

Gateshead Millenium Bridge

1.7 km

Gallery

Baltic Centre for Contemporary Art

1.1 km

Museum

Discovery Museum

1.1 km

Museum

Life Science Centre

900 m

Museum

The Great North Museum

1.2 km

Gallery

The Biscuit Factory

1.3 km

Museum

Victoria Tunnel

1.4 km

Mall

Eldon Square

760 m

Square

The Blue Carpet

640 m

Stadium

St James' Park

1.1 km

Church

Cathedral Church of St Mary

720 m

Gallery

Laing Art Gallery

680 m

Nearby

Night club

Newcastle Castle

270 m

Market

The Quayside

560 m

Bridge

The Tyne Bridge

430 m

Bridge

High Level Bridge

460 m

Church

Saint Nicholas Cathedral

140 m

Market

Grainger Market

410 m

Grainger Street Newcastle city centre

Grainger Town

440 m

St Nicholas Square

Newcastle Cathedral

140 m

Museum

Holy Jesus Hospital

250 m

Cinema

Tyneside Cinema

200 m

Bridge

Swing Bridge

440 m

Monument

Grey's Monument

410 m

Grey Street

60 m

Bessie Surtees House 41-44 Sandhill Quayside

Historic England

400 m

48 Westgate Rd

George Stephenson Monument

320 m

Church

St John the Baptist Church

340 m

Shopping Area

Central Arcade Newcastle

460 m

2 Old George Yard High Bridge

The Glamorous Owl

130 m

Restaurants

Marco Polo Restaurant

60 m

33 Dean Street

Longhorns Barbecue Smokehouse

50 m

10 Mosley Street

Las Iguanas

130 m

62-74 Grey Street

Zizzi - Newcastle

80 m

42 Grey Street

Dacantus

60 m

30-32 Grey Street

Tandoori Nights

50 m

17 Grey Street

Topolino Restaurant

60 m

44 Dean Street

Dog Leap Cafe

160 m

St Nicholas Square Tynemouth

Barluga

100 m

35 Grey Street

Getting around

City Centre

Newcastle upon Tyne5 min · 400 m

Airports

Newcastle (NCL)20 min · 13.0 km

Durham Tees Valley (MME)96 min · 64.0 km

Train

Newcastle Central8 min · 600 m

Bus

Bus stop6 min · 500 m

Reviews and Ratings

Feedback from previous guests about their experience.

Victor

United Kingdom, March 2025

6.8/10

I recently stayed at Grey Street Hotel, and there were some really great aspects, like the friendly staff and the cleanliness of the hotel. However, I faced some issues with noise from both inside and outside, which made getting a good night's sleep quite difficult. The room size was on the smaller side, and I didn't find the mattress very comfortable. Overall, it's a mixed bag, depending on what you're looking for in a stay.

Rooms

5.0

The room I stayed in was cozy but somewhat small, and I struggled with the mattress, which felt uncomfortably inclined. The bathrooms were standard and lacked sufficient handles for getting out of the tub.

Service

9.0

The staff were really good, always friendly and willing to help with any inquiries I had during my stay. Their courteousness genuinely made me feel welcome.

Location

8.0

The hotel's central location is a massive plus, making it convenient to access various restaurants, bars, and shops. I found it easy to get around the city, as everything was just a short walk away.

Dining

5.0

While the bar and restaurant were undergoing refurbishment, I did rely on room service, which was okay. I would have preferred a wider range of dining options within the hotel, especially during my stay.

Facilities

6.0

Facilities like the housekeeping were up to par, but the ongoing refurbishment left me without access to some amenities I would expect from a hotel of this caliber.

Mark

United Kingdom, January 2025

6.8/10

My recent stay at Grey Street Hotel had its ups and downs. The location is simply fantastic-right in the heart of the city, close to bars and restaurants 🎉. However, noise from nearby bars made my nights a bit challenging, affecting my overall comfort. The staff were friendly and responsive, which was a plus, but some issues, such as cleanliness in my room, were disappointing.

Rooms

5.0

My room was adequate but had cleanliness issues, like items left from previous guests. The noise from the nearby bar was disruptive too.

Service

5.0

Staff were generally friendly and apologetic, but I experienced inconsistency in service quality, especially regarding room preparation.

Location

9.0

The hotel's location is ideal for nightlife and is just a short walk from key attractions, making it very convenient.

Dining

6.0

Breakfast was good with a decent variety, though I was disappointed with some items' freshness.

Facilities

5.0

The facilities were modern and functional, though I felt some rooms could benefit from better maintenance and quietness.

Hudson

United Kingdom, January 2025

6.2/10

I had a pleasant stay at Grey Street Hotel, enjoying the spacious room and its cleanliness. The staff were super friendly and made my experience enjoyable. However, the noise from a nearby nightclub was pretty distracting at night, which affected my ability to sleep soundly.

Rooms

8.0

My room was spacious and adorned in modern decor, but it did feel a bit dark since it lacked natural light. The bathroom was massive, which was definitely a plus. However, the chilly temperature made it less comfortable at times.

Service

10.0

The staff were incredibly warm and helpful throughout my stay, addressing my concerns promptly and even assisting with my luggage when I had a leg injury. This really enhanced my overall experience with their service.

Location

9.0

The location was spot-on, just five minutes from the train station, perfect for an easy arrival. Plus, I was close to lots of bars and restaurants in the city which made dining out a breeze.

Dining

7.0

Breakfast was lovely with a good variety, but at £15, I thought it was a bit over the top. The ambiance in the dining area was nice, though, making it a pleasant spot to start the day.

Facilities

6.0

The hotel boasted nice facilities, but I was disappointed that the spa wasn't open during my stay. Still, having a bar on site was a nice touch for winding down after a day out.

Ernest

United Kingdom, January 2025

5.0/10

I recently spent a weekend at the Grey Street Hotel for my 30th birthday. The location was truly unbeatable, right in the heart of Newcastle's nightlife. The staff were friendly and quick to resolve a minor issue I had with my room. However, I did notice that some areas, like the bathrooms, could use a bit of maintenance to really match the charm of the place.

Rooms

Service

8.0

Staff members were incredibly polite and helpful. They made our stay smoother by addressing our needs quickly, like the balloon decorations for my birthday. Room service was efficient, but I felt the restaurant closure should've been communicated better.

Location

9.0

The central location couldn't have been more convenient. I was steps away from bars, restaurants, and key attractions like the Tyne Bridge and Sage Centre. The vibrancy of the area was fantastic, although street noise was noticeable at night.

Dining

6.0

Though the restaurant was under renovation during my stay, the bar service was still available when I ordered drinks. However, the limited options due to the renovations were a bit disappointing.

Facilities

7.0

The hotel could benefit from some updated facilities, as I found the common areas a bit worn. I liked having a bar and the possibility of room service, but I wished for more amenities like a mini fridge in the room.

Rowan

United Kingdom, October 2024

5.6/10

I had a mixed experience at Grey Street Hotel in Newcastle. The location was fantastic and made exploring the city super easy. I appreciated the friendly staff and comfortable room, but I found some aspects of the stay lacking, specifically in terms of attention to detail and room upkeep.

Rooms

7.0

My room was spacious and comfortable, but there were a few issues like missing coffee supplies and the shower being oddly set up. I also noticed the room needed some redecorating, and some noise from outside was a bit distracting.

Service

8.0

The staff were genuinely friendly and helpful, which was a big plus. But I felt like some could benefit from better training on handling guest issues more proactively.

Location

9.0

The hotel's central location was definitely a highlight, making it super convenient to reach attractions and restaurants, though the noise levels from the bustling city could sometimes be a drawback.

Dining

7.0

Breakfast options were quite good-fresh and tasty-but I did think the pricing was a bit steep compared to nearby options. I also struggled to get staff's attention at times during breakfast.

Facilities

7.0

The hotel had nice amenities, like a well-decorated bar area and a restaurant, but I wish there were more facilities to enhance relaxation without needing to go out.